FAQ

Hours of Operation

Our Loved Beauté support team is available:  

Monday-Friday: 7-8PM EST. The Loved Beauté support team is not available Thanksgiving Day, Christmas, and New Years Day.  

HOW ARE LOVED BEAUTE LASHES MADE? 

Our strip lashes and cluster lashes are both cruelty-free and made with synthetic fibres that mimic the look of natural eyelashes. Our cluster lashes are designed to be extremely lightweight and comfortable on the eyes. They are glue bound together with non-toxic and hypoallergenic materials to create a thin and comfortable lash band. Both our strip lashes and cluster lashes have been tested and designed for high quality performance. Our focus is to provide luxury quality lashes, that are affordable, comfortable and high quality.

IS LOVED BEAUTÈ CRUELTY FREE?

We are proud to say that all of our products are cruelty-free and vegan. We believe that beauty products should not come at the expense of animal welfare, which is why we use only synthetic and plant-derived ingredients and synthetic fibres in our products. You can feel good about using our products, knowing that it is both ethical and high-quality. 

WILL WEARING FALSE EYELASHES DAMAGE MY NATURAL LASHES?

When it comes to false lashes, proper application and removal techniques are key to avoiding damage to your natural lashes. Always be gentle when removing your lashes and make sure to store them back into their packaging.

HOW MANY TIMES CAN I RE-USE THE LASHES AND CLUSTERS?

Our lashes are wearable up to 20x with proper care, always be gentle when removing your lashes or clusters and make sure to store them back into their packaging.

HOW DO I USE THE LASH BOND AND SEAL? 

To apply the Lash Bond, use a small amount and apply it to the base of your lashes from underneath. Wait a few seconds before applying the clusters to your lashes. Remember, a little goes a long way! Once you have achieved your desired lash look, use the Seal to remove any sticky residue and lock in the lashes. The Seal will coat your lashes with a protective layer, ensuring they last up to 7 days or more with proper care. 

HOW DO I MAKE MY DYI LASHES SAY ON FOR 7x DAYS?

1. Avoid oil-based products around your eyes.

2. Avoid touching your lashes too much.

3. Use a gentle wash and oil-free products to clean your face.

4. Don't use mascara on your DIY lashes its not needed.

5. You may apply extra bond onto the cluster lash band to ensure the bond is evenly coated for the longest wear! 

HOW DO I REMOVE THE BOND AND SEAL?

You can use our remover to remove DIY lashes without damaging your natural lashes. 

 IS OUR LIQUID BLUSH PIGMENTED?

Liquid blush formulas are highly pigmented and a few drops can go a long way. They are often infused with skin-friendly ingredients that nourish and hydrate the skin. Our blushes glide over the skin and are easy to apply with fingers or a brush. They are super buildable and give a subtle flush. They are also ideal for those who struggle with dry skin as they are hydrating.  

IS OUR LIQUID BLUSH LONG LASTING?
Liquid blushes are long-lasting and provide a stained glow-from-within look. They are water-resistant and can withstand warm and humid weather. Our liquid blushes are buildable and can go from sheer to bold in a matter of seconds with additional layers.
HOW LONG DOES IT TAKE TO PROCESS MY ORDER?
After we receive your order confirmation email notification, we strive to process and ship all orders within 24-48 hours on business days.
CAN I REFUND OR EXCHANGE MY ORDER?
At Loved Beauté, we offer a 100% satisfaction guarantee on all orders. If customers are not satisfied with their order, they can request a refund for all unused, unopened merchandise within 21 days of receiving the merchandise. Once the request is made and the returned package is received, refunds typically take 2-5 business days to appear in the customer's account. For all return inquiries, customers can email support@Lovedbeauté.com.